Road Woes tops list of complaints from Marblehead residents

MARBLEHEAD, MA – While the vast majority of Marblehead residents were very happy with the city’s fire, police, emergency services and public schools, they expressed dissatisfaction with the state of the roads and roads. sidewalks, in the annual citywide survey.

Of the 781 residents who responded to this year’s survey, 40.85% cited “maintenance of infrastructure” as the city’s biggest problem. Affordable housing was second on the list of concerns at a very distant 14.01%.

In the category “satisfaction with a municipal service”, the fire department took top honors with 99% of residents saying they were satisfied or very satisfied, the police services obtained an approval rating of 77 %, public schools had an approval rating of 69%, senior services were at 80%, snow removal at 77%, water and sewer services at 94%, utilities at 96% and public health at 77%.

Road and sidewalk maintenance, however, was only 25% satisfied or very satisfied, with 38.08% of responding residents saying they were “dissatisfied”.

“This survey will be a tool to help shape future decisions and will serve as an assessment tool for the city to receive direct feedback on what the city is doing well and where there is opportunity for improvement,” said said the city.

Survey respondents leaned heavily toward long-term residents without school-aged children.

More than three-quarters of respondents said they had lived in Marblehead for over 15 years, including 42% who said they had lived in the city for over 30 years.

Seventy-five percent of respondents said they had no school-aged children and 61% said they were over 51.

Full results can be found here.

(Scott Souza is a Patch Editor covering Beverly, Danvers, Marblehead, Peabody, Salem and Swampscott. He can be reached at [email protected] Twitter: @Scott_Souza.)

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