SINGAPORE – New features have been rolled out in the government’s LifeSG mobile app, bringing it one step closer to becoming a super app for utilities.
Last Thursday (July 1), the Government Technology Agency (GovTech) added a new “Profile” feature to the app that allows users to see some of their personal information from public agencies at a glance.
For example, they can view their Central Provident Fund (CPF) balances and their annual income taxable by the Singapore Inland Revenue Authority for tax reporting purposes.
They can also see the benefits and government support they have, such as the amount remaining for their SkillsFuture Credit and SingapoRediscovers Vouchers.
LifeSG, which was developed by GovTech, provides government services to users at different stages of their lives and makes it easy to navigate different websites and applications to access these services.
The new apps profile feature also comes with an inbox and an appointment feature, which shows people the appointments they have with public agencies, as well as reminders for government transactions and appointments. events they have registered for through LifeSG.
Parents of young children will be the first group of users to benefit from the inbox, with reminders and guided notifications to help them with processes such as registering their baby’s birth and managing health. child or early childhood education.
The app’s eligibility checker, which helps users find government assistance or programs they’re eligible for, will include more programs in the future. More than 30 diets are currently listed.
LifeSG’s ability to recommend relevant content, services and events at different key points in a person’s life has also been improved.
While some aspects of LifeSG’s Profile feature can be found in the Singpass app – such as users being able to see their CPF balances at a glance – the two apps have different functions.
GovTech explained that the Singpass app is designed to allow fast and secure access to government and private sector services.
LifeSG, on the other hand, consolidates government services from multiple agencies into one app to help people unfamiliar with the services navigate them more easily. The app also customizes content based on individual needs, GovTech said.
The new features of LifeSG are among the $ 3.8 billion in information and communications technology projects the government announced on June 23 that it would spend this year.
GovTech also said the government is on track to move most of its IT systems to the cloud. About 40 percent of eligible systems, or nearly 600, are already online. The goal is 70% by March 31, 2024.
This decision was announced by the government in 2018.
The objective is to speed up delivery and improve the quality of services for citizens and businesses, while putting in place safeguards.